Any attempts to add a license from EMA2 will result in a request submitted to Ingram Micro No, all MSPs for Ingram Micro have been marked as Untrusted. Can I add licenses using EMA2 instead of going to Ingram Cloud Marketplace?.Licenses are added to one of these Management consoles using an account. User and rights management for ĮSET PROTECT/ESET PROTECT Cloud/ESMC/ERA allows for remote management of Endpoints.Which console should I use: EMA2 or ESET Protect/ESMC/ERA? Has EMA2 replaced by existing console? What is the difference between EMA2 & other consoles? Why do I need ESET Protect when I have EMA2?ĮMA2/MSP Administrator/ allows for the following actions:.If you wish to create an MSP log in with access to only a specific customer a new user would be created in the portal and the access rights would be set to “No access to and customer access on customers” then you can click the add customer button and define write or read access for each required customer.: Can I have different MSP logins for different end customers? If yes, please outline the steps/process.
Can I have multiple MSP logins for the same end customer? If yes, please outline the steps/process.Īfter a user is created, the access rights can be defined under the permissions tab during creation of a user or when editing:.To create additional users this can be completed from User Management section in. Can I have multiple MSP logins (partner per say)? If yes, please outline the steps/process.To replace the license that is currently being by an Endpoint you can add the new license to the Management console then create a new activation task to replace the existing license, similar to the link below. What is procedure to unlink the subscriptions from one MSP login and link it to another MSP login? I don’t want to rip & replace.For any additional users created by the MSP a user with access to the User management section can resend the invitation: Can you resend the email?įor the initial MSP account user the resend invitation option is available only for the MSP Manager (Ingram) under user management. I did not receive/cannot find the activation email from ESET / I accidentally deleted the activation email from ESET.If you are able to log in to you can change the email in the profile section of : The email id used for MSP login is not an actual mailbox and cannot receive emails.
The email associated with your account can be changed in the profile section: Ī link to request a reset password link is available from the log in page for :